FAQs
Frequently Asked Questions
Q: How do I know if BaseSmall utensils will work for my condition?
A: Our utensils are designed for individuals with hand tremors, arthritis, Parkinson's, stroke recovery, and limited grip strength. They provide stability and ergonomic comfort but are not medical devices. We recommend testing during 1-2 meals to evaluate comfort and functionality before extended use.
Q: Can I test the utensils before deciding to keep them?
A: Yes. Since adaptive utensils require hands-on testing, we allow minimal use for evaluation purposes (e.g., trying during 1-2 meals). Items must be cleaned thoroughly before return. Heavily soiled or damaged items may incur a 15% restocking fee.
Q: How do I clean BaseSmall utensils?
A: All utensils are dishwasher-safe (top rack recommended) or hand-washable with mild soap. Dry thoroughly before storage. Do not use abrasive cleaners that could damage the weighted base.
Q: Will these utensils completely stop my hand tremors?
A: No. BaseSmall utensils are adaptive dining tools designed to provide stability and reduce spillage — they do not treat or cure medical conditions. Results vary by individual based on tremor severity and grip strength.
Q: What's the difference between your three utensil types?
A: • 42° Angled Utensils: Reduce wrist strain for users with limited wrist mobility
• 7oz Weighted Utensils: Add stability for moderate hand tremors
• Offset Utensils: Keep food level from plate to mouth for users with limited arm lift
Q: Do you ship internationally?
A: No. We currently ship only to addresses within the United States (including Alaska and Hawaii).
Q: How long does shipping take?
A: Standard shipping (free) arrives within 4-6 business days total (1 day processing + 3-5 days transit). Expedited shipping ($7) arrives within 3 business days total.
Still have questions?
Email us at customerlove@basesmall.life or call +1 (307) 291-8520 (Mon–Fri, 9 AM–5 PM PST).
My husband received your utensils as a gift He has Parkinson’s and your product has made feeding himself a lot easier
My wife has just provided me with a set of your hand-held utensils - What a tremendous gift to help me enjoy dining AGAIN! I'm now able to control my TREMORS while eating!
Please pass this along!
Many, many THANKS!
Ontario Canada
The spoon works wonderfully for my wife. However, I was surprised when I received 3 spoons & 1 knife. There was NO FORK, although it was advertised as part of the order.
My 82-year-old mother has severe arthritis and Parkinson’s, and mealtime had become a daily struggle. Regular utensils caused spills, frustration, and embarrassment for her. These 42° angled adaptive utensils have been a revelation!
Why We Love Them:
✔ Ergonomic Design: The 42° angle and wide handle make gripping effortless—no more wrist strain.
✔ Perfect Weight: The 7oz balance stabilizes her tremors, so food actually reaches her mouth.
✔ Durable & Easy to Clean: Stainless steel heads stay shiny, and the silicone handles wipe clean.
✔ Dignity Restored: She can now eat independently without help, which means everything to her.
After trying 3 other brands, these are by far the most effective. Worth every penny!
Best buy ever.